Behavioral Approach Through Assertive Training in Improving Interpersonal Communication Skills of Students: A Systematic Literature Review
Keywords:
Behavior Approach, Assertive Training, Interpersonal Communication Skill
Abstract
First-year students encounter new and latest things that they might not have gotten before entering college. One of the main concerns is interpersonal communication skills, which are either mandatory or simply necessary for them to know in order to communicate in the campus environment. Interpersonal skills have many benefits, including making them more confident, able to speak in public, accepting of themselves, and able to build healthy relationships with others. Various types of bullying that occur in the environments of students and college students are influenced by many factors, including low self-acceptance. This can make them less accepting of themselves, unable to accept rejection or criticism, and even closed off to others. Therefore, the researcher wanted to find literature sources related to how to improve interpersonal communication skills through assertive training in 2023. The method used was systematic literature review (SLR). The results show that assertive training for students can improve interpersonal communication skills.
References
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Azizah, N., Thalib, S. B., & Harum, A. (2023). Penerapan Teknik Assertive Training Untuk Meningkatkan Self Esteem Siswa Sekolah Menengah Pertama. PINISI Journal of Education, 3(5), 284–296.
Batic, D., & Gogov, B. (2023). Assertiveness As a Communication Style in the Work of Police. Fb.Uklo.Edu.Mk, 197–205. https://doi.org/10.20544/icp.8.1.23.p19
Blegur, J., Haq, A. H. B., & Barida, M. (2023). Assertiveness as a New Strategy for Physical Education Students to Maintain Academic Performance. The Qualitative Report, 28(3), 865–885. https://doi.org/10.46743/2160-3715/2023.5659
Breil, S. M., Lievens, F., Forthmann, B., & Back, M. D. (2023). Interpersonal behavior in assessment center role-play exercises: Investigating structure, consistency, and effectiveness. Personnel Psychology, 76(3), 759–795. https://doi.org/10.1111/peps.12507
Conway, M., Bolanis, D., Leclerc, J., Chiovitti, S., Tran, S. S., Roddick, C., McLaughlin, K., Woods-Fry, H., &
Giannopoulos, C. (2023). Perceiving Assertiveness and Anger from Gesturing Speed in Different Contexts. Journal of Nonverbal Behavior, 47(1), 19–56. https://doi.org/10.1007/s10919-022-00418-1
de Almeida Santos, Z. (2023). Perspective Chapter: Impact of Assertive Social Skills on Problem Solving of University Students. intechopen.com. https://doi.org/10.5772/intechopen.109661
De, P., & Bakhshi, M. (2023). An Experiential Learning Approach for Teaching Appropriate Assertiveness: An Example of Indian Management Students. Journal of Teaching in International Business, 34(1–2), 7–32. https://doi.org/10.1080/08975930.2023.2213456
Delfriani, L., Panjaitan, C. J., & Sari, R. (2023). Counseling with Assertive Exercise to Stimulate Student’s Self Confidence. At-Tarbawi: Jurnal …. https://journal.iainlangsa.ac.id/index.php/tarbawi/article/view/5610
Di Consiglio, M., Burrai, J., Mari, E., Giannini, A. M., & Couyoumdjian, A. (2023). Imagine All the People: A Guided Internet-Based Imagery Training to Increase Assertiveness among University Students—Study Protocol for a Randomized Controlled Trial. Healthcare (Switzerland), 11(13). https://doi.org/10.3390/healthcare11131874
Egolf, A., & Gold, A. L. (2023). Interpersonal effectiveness in action: The therapeutic milieu for DBT assertiveness skills practice. The Brown University Child and Adolescent Behavior Letter, 39(3), 1–4. https://doi.org/10.1002/cbl.30693
Eslava, D., Martínez-Vispo, C., Villanueva-Blasco, V. J., Errasti, J. M., & Al-Halabí, S. (2023). Family Conflict and Suicidal Behaviour in Adolescence: The Mediating Role of the Assertive Interpersonal Schema. Sustainability (Switzerland), 15(6). https://doi.org/10.3390/su15065149
Evia Darmawani, E. D., Surtiyoni, E., Nurlela, N., & Ramtia Darma Putri. (2023). The Assertive Technique of Online Group Counseling on Student Academic Resilience. Bisma The Journal of Counseling, 7(1), 10–16. https://doi.org/10.23887/bisma.v7i1.53467
Fatimah, H., Ardini, F. M., & Fikriyani, D. N. (2023). Efektifitas Layanan Bimbingan Kelompok dengan Teknik Assertive Training untuk Meningkatkan Self Esteem siswa. JCOSE Jurnal Bimbingan Dan Konseling, 6(1), 28–36. https://doi.org/10.24905/jcose.v6i1.151
Gerber, L. (2023). From Middle-Class American Women to French Managers: The Transatlantic Trajectory of Assertiveness Training, c. 1950s–1980s. History of Psychology. https://doi.org/10.1037/hop0000237
Gutgeld-Dror, M., Laor, N., & Karnieli-Miller, O. (2023). Assertiveness in physicians’ interpersonal professional encounters: A scoping review. Medical Education. https://doi.org/10.1111/medu.15222
Hamraoui, Y., Attouche, N., Housbane, S., & Agoub, M. (2023). Self-esteem and assertiveness in medical students in Casablanca, Morocco. Middle East Current Psychiatry, 30(1). https://doi.org/10.1186/s43045-023-00325-1
Husain, W., Ahmed, N., & Fatima, R. E. (2023). The Actual and the Desired Verbal and Non-Verbal Sexually Assertive Communication between Married Couples from a Collectivistic Muslim Culture. Family Journal. https://doi.org/10.1177/10664807231157033
Koda, T., Takeuchi, N., & Hotta, M. (2023). Analysis of the Effects of Assertive Feedback from a Job Interview Training Agent. … of the 11th International Conference on …. https://doi.org/10.1145/3623809.3623933
Lee, S. E., Kim, E., Lee, J. Y., & Morse, B. L. (2023). Assertiveness educational interventions for nursing students and nurses: A systematic review. Nurse Education Today, 120. https://doi.org/10.1016/j.nedt.2022.105655
Li, Z., Kong, X., & Zhang, Y. (2023). Exploring Factors Associated With Crossing Assertiveness of Pedestrians at Unsignalized Intersections. Transportation Research Record, 2677(6), 182–198. https://doi.org/10.1177/03611981221145140
Malakcıoğlu, C. (2023). Multidimensional assessment of assertiveness: Assertiveness, passivity, and aggressivity scales. Journal of Psychiatric Nursing. https://jag.journalagent.com/z4/download_fulltext.asp?pdir=phd%5C&plng=tur%5C&un=PHD-82956
Márquez-González, M., Jiménez-Gonzalo, L., Gallego-Alberto, L., Hernández-Gómez, A., Cabrera, I., García-
Batalloso, I., & Losada-Baltar, A. (2023). Assertive Behavior in Dementia Family Caregivers: Development and Validation of the Caregiving Assertiveness Questionnaire (Caq)1. Behavioral Psychology/ Psicologia Conductual, 31(2), 393–412. https://doi.org/10.51668/bp.8323209n
Mataji Amirroud, M., Ghaffari, M., Ramezankhani, A., & Soori, H. (2023). Barriers to Empowering Assertive Behavior in Dealing with Spousal Violence in Iranian Married Women: A Qualitative Approach. Journal of Aggression, Maltreatment and Trauma. https://doi.org/10.1080/10926771.2023.2240249
McLean, M., & Whelton, W. (2023). “This is who I am”: a grounded theory of women’s assertive identity negotiation. Counselling Psychology Quarterly, 36(4), 736–756. https://doi.org/10.1080/09515070.2022.2161481
Nikolaiev, L., Herasina, S., Hrechanovska, O., Vlasenko, O., Skliarenko, S., & Hrande, K. (2023). The Development of Assertiveness of the Individual as a Subject of Communication. Revista Romaneasca Pentru Educatie
Multidimensionala, 15(2), 210–228. https://doi.org/10.18662/rrem/15.2/730
Nuha, M. S., Hidayah, N., & Wahyuni, F. (2024). Model Pelatihan Peer-Counseling Pada Mahasiswa: Tinjauan Literatur Sistematis. G-COUNS: Jurnal Bimbingan Dan Konseling, 8(2). https://doi.org/10.31316/gcouns.v8i2.5695
Nuha, M. S., Indreswari, H., & Bariyyah, K. (2024). Psycho-educational group leaders through the homeroom approach: A systematic literature review. ProGCouns: Journal of Professionals in Guidance and Counseling, 5(1), 21–32. https://doi.org/10.21831/PROGCOUNS.V5I1.72261
Nurmalasari, E., Purwanta, E., Sanyata, S., & Falah, N. (2023). Application of Assertive Training to Improve Self-esteem of Adolescent. Proceedings of the International Seminar on Delivering Transpersonal Guidance and Counselling Services in School (ISDTGCSS 2022), 122–131. https://doi.org/10.2991/978-2-38476-034-3_16
Okunishi, Y., & Tanaka, T. (2023). Difficulties and Coping Behaviors in Interpersonal Relationship Formation among Japanese Students in France: Implications for Cross-Cultural Social Skills for Studying Abroad in France. Journal of Culture and Values in Education, 6(2), 66–84. https://doi.org/10.46303/jcve.2023.9
Pamungkas, D. R., Fitriana, S., & Ajie, G. R. (2023). Efektivitas Konseling Kelompok dengan Teknik Assertive Training untuk Meningkatkan Perilaku Asertif Peserta Didik Kelas VIII di SMPN 30 Semarang. Prosiding Seminar Nasional Bimbingan Dan Konseling (SMAILING), 1(1), 40–59. https://conference.upgris.ac.id/index.php/snbk/article/view/3720
Putri, S. D., Marjohan, M., Firman, F., & Sukma, D. (2023). Improving Interpersonal Communication Skills through Group Guidance with Assertive Training Techniques. Journal of Innovation in Educational and Cultural Research, 4(4), 612–623. https://doi.org/10.46843/jiecr.v4i4.989
Putri, S. D., Sukma, D., & Padang, U. N. (2023). Group Guidance Services Uses Assertive Training Techniques To Improve Students ’ Interpersonal. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 2(11), 3441–3452. https://doi.org/10.54443/SIBATIK.V2I11.1472
Sapmaz, F. (2023). Predictors of Subjective Well-Being: Interpersonal Sensitivity, Close Relationship Experiences and Academic Self-Concept. The Universal Academic Research Journal. https://dergipark.org.tr/en/pub/tuara/issue/81040/1355458
Shivappa Bannur. (2023). Assertiveness in nursing-increasing the level of confidence among nursing professionals: A review. World Journal of Advanced Engineering Technology and Sciences, 14(1), 261–265. https://doi.org/10.30574/wjbphs.2023.14.1.0193
Suhanda, S., Firmansyah, A., & Monika, H. (2023). Application of Assertive Training for the Ability to Control Anger in Patients with Violent Behavior. JURNAL VNUS (Vocational Nursing Sciences), 5(1), 29–36. https://doi.org/10.52221/jvnus.v5i1.301
Suhartono, E. (2017). Systematic Literatur Review ( SLR ): Metode , Manfaat , Dan Tantangan Learning Analytics Dengan Metode Data Mining di Dunia Pendidikan Tinggi. Jurnal Ilmiah INFOKAM, 13(1), 73–86. http://amikjtc.com/jurnal/index.php/jurnal/article/view/123
Tondok, M. S., Monica, A., Angelina, Viotiski, E. N., Hartono, J., Anggraeni, M., Vimala, R., & Kinanti, A. D. P. (2022). Komunikasi Asertif Untuk Meningkatkan Komunikasi Interpersonal Pada Komunitas Arsa Surabaya. PEDULI: Jurnal Ilmiah Pengabdian Pada Masyarakat, 6(2), 89–97. http://peduli.wisnuwardhana.ac.id/index.php/peduli/index
Wahono, R. S. (2016). Systematic Literature Review: Pengantar, Tahapan dan Studi Kasus | RomiSatriaWahono.Net. Http://Romisatriawahono.Net/, 1(1), 1–12. https://romisatriawahono.net/publications/2016/wahono-slr-may2016.pdf
Wexler, A. (2023). Comparing Characteristics of Aggression, Assertiveness, and Relationship Factors Through Three Decades on the Interpersonal Behavior Survey. search.proquest.com. https://search.proquest.com/openview/ade271ac6619c71f9d72c34c38ccac1a/1?pq-origsite=gscholar%5C&cbl=18750%5C&diss=y
Winer, S., Ramos Salazar, L., Anderson, A. M., & Busch, M. (2023). Resolving conflict in interpersonal relationships using passive, aggressive, and assertive verbal statements. International Journal of Conflict Management. https://doi.org/10.1108/IJCMA-03-2023-0048
Zulhadi, R., Marwinda, & Masril. (2023). Pengaruh Konseling Kelompok Teknik Asertif Dalam Meningkatkan Keterampilan Komunikasi Interpersonal Siswa Kelas X di SMA 1 Dua Koto. Jurnal Pendidkan Dan Konseling, 5(1), 2386–2392. https://doi.org/10.31004/JPDK.V5I1.11338
Avila, E. M., & Wiyosutomo, H. W. (2023). Penerapan teknik assertive training untuk meningkatkan self esteem pada siswa korban bullying kelas VII Sekolah Menengah Pertama. Jurnal BK UNESA, 13(4), 416–428.
Azizah, N., Thalib, S. B., & Harum, A. (2023). Penerapan Teknik Assertive Training Untuk Meningkatkan Self Esteem Siswa Sekolah Menengah Pertama. PINISI Journal of Education, 3(5), 284–296.
Batic, D., & Gogov, B. (2023). Assertiveness As a Communication Style in the Work of Police. Fb.Uklo.Edu.Mk, 197–205. https://doi.org/10.20544/icp.8.1.23.p19
Blegur, J., Haq, A. H. B., & Barida, M. (2023). Assertiveness as a New Strategy for Physical Education Students to Maintain Academic Performance. The Qualitative Report, 28(3), 865–885. https://doi.org/10.46743/2160-3715/2023.5659
Breil, S. M., Lievens, F., Forthmann, B., & Back, M. D. (2023). Interpersonal behavior in assessment center role-play exercises: Investigating structure, consistency, and effectiveness. Personnel Psychology, 76(3), 759–795. https://doi.org/10.1111/peps.12507
Conway, M., Bolanis, D., Leclerc, J., Chiovitti, S., Tran, S. S., Roddick, C., McLaughlin, K., Woods-Fry, H., &
Giannopoulos, C. (2023). Perceiving Assertiveness and Anger from Gesturing Speed in Different Contexts. Journal of Nonverbal Behavior, 47(1), 19–56. https://doi.org/10.1007/s10919-022-00418-1
de Almeida Santos, Z. (2023). Perspective Chapter: Impact of Assertive Social Skills on Problem Solving of University Students. intechopen.com. https://doi.org/10.5772/intechopen.109661
De, P., & Bakhshi, M. (2023). An Experiential Learning Approach for Teaching Appropriate Assertiveness: An Example of Indian Management Students. Journal of Teaching in International Business, 34(1–2), 7–32. https://doi.org/10.1080/08975930.2023.2213456
Delfriani, L., Panjaitan, C. J., & Sari, R. (2023). Counseling with Assertive Exercise to Stimulate Student’s Self Confidence. At-Tarbawi: Jurnal …. https://journal.iainlangsa.ac.id/index.php/tarbawi/article/view/5610
Di Consiglio, M., Burrai, J., Mari, E., Giannini, A. M., & Couyoumdjian, A. (2023). Imagine All the People: A Guided Internet-Based Imagery Training to Increase Assertiveness among University Students—Study Protocol for a Randomized Controlled Trial. Healthcare (Switzerland), 11(13). https://doi.org/10.3390/healthcare11131874
Egolf, A., & Gold, A. L. (2023). Interpersonal effectiveness in action: The therapeutic milieu for DBT assertiveness skills practice. The Brown University Child and Adolescent Behavior Letter, 39(3), 1–4. https://doi.org/10.1002/cbl.30693
Eslava, D., Martínez-Vispo, C., Villanueva-Blasco, V. J., Errasti, J. M., & Al-Halabí, S. (2023). Family Conflict and Suicidal Behaviour in Adolescence: The Mediating Role of the Assertive Interpersonal Schema. Sustainability (Switzerland), 15(6). https://doi.org/10.3390/su15065149
Evia Darmawani, E. D., Surtiyoni, E., Nurlela, N., & Ramtia Darma Putri. (2023). The Assertive Technique of Online Group Counseling on Student Academic Resilience. Bisma The Journal of Counseling, 7(1), 10–16. https://doi.org/10.23887/bisma.v7i1.53467
Fatimah, H., Ardini, F. M., & Fikriyani, D. N. (2023). Efektifitas Layanan Bimbingan Kelompok dengan Teknik Assertive Training untuk Meningkatkan Self Esteem siswa. JCOSE Jurnal Bimbingan Dan Konseling, 6(1), 28–36. https://doi.org/10.24905/jcose.v6i1.151
Gerber, L. (2023). From Middle-Class American Women to French Managers: The Transatlantic Trajectory of Assertiveness Training, c. 1950s–1980s. History of Psychology. https://doi.org/10.1037/hop0000237
Gutgeld-Dror, M., Laor, N., & Karnieli-Miller, O. (2023). Assertiveness in physicians’ interpersonal professional encounters: A scoping review. Medical Education. https://doi.org/10.1111/medu.15222
Hamraoui, Y., Attouche, N., Housbane, S., & Agoub, M. (2023). Self-esteem and assertiveness in medical students in Casablanca, Morocco. Middle East Current Psychiatry, 30(1). https://doi.org/10.1186/s43045-023-00325-1
Husain, W., Ahmed, N., & Fatima, R. E. (2023). The Actual and the Desired Verbal and Non-Verbal Sexually Assertive Communication between Married Couples from a Collectivistic Muslim Culture. Family Journal. https://doi.org/10.1177/10664807231157033
Koda, T., Takeuchi, N., & Hotta, M. (2023). Analysis of the Effects of Assertive Feedback from a Job Interview Training Agent. … of the 11th International Conference on …. https://doi.org/10.1145/3623809.3623933
Lee, S. E., Kim, E., Lee, J. Y., & Morse, B. L. (2023). Assertiveness educational interventions for nursing students and nurses: A systematic review. Nurse Education Today, 120. https://doi.org/10.1016/j.nedt.2022.105655
Li, Z., Kong, X., & Zhang, Y. (2023). Exploring Factors Associated With Crossing Assertiveness of Pedestrians at Unsignalized Intersections. Transportation Research Record, 2677(6), 182–198. https://doi.org/10.1177/03611981221145140
Malakcıoğlu, C. (2023). Multidimensional assessment of assertiveness: Assertiveness, passivity, and aggressivity scales. Journal of Psychiatric Nursing. https://jag.journalagent.com/z4/download_fulltext.asp?pdir=phd%5C&plng=tur%5C&un=PHD-82956
Márquez-González, M., Jiménez-Gonzalo, L., Gallego-Alberto, L., Hernández-Gómez, A., Cabrera, I., García-
Batalloso, I., & Losada-Baltar, A. (2023). Assertive Behavior in Dementia Family Caregivers: Development and Validation of the Caregiving Assertiveness Questionnaire (Caq)1. Behavioral Psychology/ Psicologia Conductual, 31(2), 393–412. https://doi.org/10.51668/bp.8323209n
Mataji Amirroud, M., Ghaffari, M., Ramezankhani, A., & Soori, H. (2023). Barriers to Empowering Assertive Behavior in Dealing with Spousal Violence in Iranian Married Women: A Qualitative Approach. Journal of Aggression, Maltreatment and Trauma. https://doi.org/10.1080/10926771.2023.2240249
McLean, M., & Whelton, W. (2023). “This is who I am”: a grounded theory of women’s assertive identity negotiation. Counselling Psychology Quarterly, 36(4), 736–756. https://doi.org/10.1080/09515070.2022.2161481
Nikolaiev, L., Herasina, S., Hrechanovska, O., Vlasenko, O., Skliarenko, S., & Hrande, K. (2023). The Development of Assertiveness of the Individual as a Subject of Communication. Revista Romaneasca Pentru Educatie
Multidimensionala, 15(2), 210–228. https://doi.org/10.18662/rrem/15.2/730
Nuha, M. S., Hidayah, N., & Wahyuni, F. (2024). Model Pelatihan Peer-Counseling Pada Mahasiswa: Tinjauan Literatur Sistematis. G-COUNS: Jurnal Bimbingan Dan Konseling, 8(2). https://doi.org/10.31316/gcouns.v8i2.5695
Nuha, M. S., Indreswari, H., & Bariyyah, K. (2024). Psycho-educational group leaders through the homeroom approach: A systematic literature review. ProGCouns: Journal of Professionals in Guidance and Counseling, 5(1), 21–32. https://doi.org/10.21831/PROGCOUNS.V5I1.72261
Nurmalasari, E., Purwanta, E., Sanyata, S., & Falah, N. (2023). Application of Assertive Training to Improve Self-esteem of Adolescent. Proceedings of the International Seminar on Delivering Transpersonal Guidance and Counselling Services in School (ISDTGCSS 2022), 122–131. https://doi.org/10.2991/978-2-38476-034-3_16
Okunishi, Y., & Tanaka, T. (2023). Difficulties and Coping Behaviors in Interpersonal Relationship Formation among Japanese Students in France: Implications for Cross-Cultural Social Skills for Studying Abroad in France. Journal of Culture and Values in Education, 6(2), 66–84. https://doi.org/10.46303/jcve.2023.9
Pamungkas, D. R., Fitriana, S., & Ajie, G. R. (2023). Efektivitas Konseling Kelompok dengan Teknik Assertive Training untuk Meningkatkan Perilaku Asertif Peserta Didik Kelas VIII di SMPN 30 Semarang. Prosiding Seminar Nasional Bimbingan Dan Konseling (SMAILING), 1(1), 40–59. https://conference.upgris.ac.id/index.php/snbk/article/view/3720
Putri, S. D., Marjohan, M., Firman, F., & Sukma, D. (2023). Improving Interpersonal Communication Skills through Group Guidance with Assertive Training Techniques. Journal of Innovation in Educational and Cultural Research, 4(4), 612–623. https://doi.org/10.46843/jiecr.v4i4.989
Putri, S. D., Sukma, D., & Padang, U. N. (2023). Group Guidance Services Uses Assertive Training Techniques To Improve Students ’ Interpersonal. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 2(11), 3441–3452. https://doi.org/10.54443/SIBATIK.V2I11.1472
Sapmaz, F. (2023). Predictors of Subjective Well-Being: Interpersonal Sensitivity, Close Relationship Experiences and Academic Self-Concept. The Universal Academic Research Journal. https://dergipark.org.tr/en/pub/tuara/issue/81040/1355458
Shivappa Bannur. (2023). Assertiveness in nursing-increasing the level of confidence among nursing professionals: A review. World Journal of Advanced Engineering Technology and Sciences, 14(1), 261–265. https://doi.org/10.30574/wjbphs.2023.14.1.0193
Suhanda, S., Firmansyah, A., & Monika, H. (2023). Application of Assertive Training for the Ability to Control Anger in Patients with Violent Behavior. JURNAL VNUS (Vocational Nursing Sciences), 5(1), 29–36. https://doi.org/10.52221/jvnus.v5i1.301
Suhartono, E. (2017). Systematic Literatur Review ( SLR ): Metode , Manfaat , Dan Tantangan Learning Analytics Dengan Metode Data Mining di Dunia Pendidikan Tinggi. Jurnal Ilmiah INFOKAM, 13(1), 73–86. http://amikjtc.com/jurnal/index.php/jurnal/article/view/123
Tondok, M. S., Monica, A., Angelina, Viotiski, E. N., Hartono, J., Anggraeni, M., Vimala, R., & Kinanti, A. D. P. (2022). Komunikasi Asertif Untuk Meningkatkan Komunikasi Interpersonal Pada Komunitas Arsa Surabaya. PEDULI: Jurnal Ilmiah Pengabdian Pada Masyarakat, 6(2), 89–97. http://peduli.wisnuwardhana.ac.id/index.php/peduli/index
Wahono, R. S. (2016). Systematic Literature Review: Pengantar, Tahapan dan Studi Kasus | RomiSatriaWahono.Net. Http://Romisatriawahono.Net/, 1(1), 1–12. https://romisatriawahono.net/publications/2016/wahono-slr-may2016.pdf
Wexler, A. (2023). Comparing Characteristics of Aggression, Assertiveness, and Relationship Factors Through Three Decades on the Interpersonal Behavior Survey. search.proquest.com. https://search.proquest.com/openview/ade271ac6619c71f9d72c34c38ccac1a/1?pq-origsite=gscholar%5C&cbl=18750%5C&diss=y
Winer, S., Ramos Salazar, L., Anderson, A. M., & Busch, M. (2023). Resolving conflict in interpersonal relationships using passive, aggressive, and assertive verbal statements. International Journal of Conflict Management. https://doi.org/10.1108/IJCMA-03-2023-0048
Zulhadi, R., Marwinda, & Masril. (2023). Pengaruh Konseling Kelompok Teknik Asertif Dalam Meningkatkan Keterampilan Komunikasi Interpersonal Siswa Kelas X di SMA 1 Dua Koto. Jurnal Pendidkan Dan Konseling, 5(1), 2386–2392. https://doi.org/10.31004/JPDK.V5I1.11338
Published
2024-07-26
How to Cite
Nuha, M. S., Hidayah, N., & Wahyuni, F. (2024). Behavioral Approach Through Assertive Training in Improving Interpersonal Communication Skills of Students: A Systematic Literature Review. Indonesian Journal of Educational Counseling, 8(2), 175-189. https://doi.org/10.30653/001.202482.401
Section
Research Based Article
Copyright (c) 2024 Moch. Syihabudin Nuha, Nur Hidayah, Fitri Wahyuni
This work is licensed under a Creative Commons Attribution 4.0 International License.
