Pengalaman Ujaran Kebencian di Media Sosial dan Kondisi Emosional Siswa Kelas X SMA
Abstract
This study aimed to identify the forms of hate speech experienced by tenth-grade students at SMA Negeri 1 Minggir, describe students’ emotional conditions associated with hate speech on social media, describe how students respond to such hate speech, and describe the role of Guidance and Counseling services in helping students cope with the impact of hate speech on social media.This study employed a qualitative approach with a descriptive qualitative design. The subjects of the study were 6 tenth-grade students, selected purposively based on inclusion criteria. The data were collected through structured interviews and non-participant observation. The data were analyzed using the interactive model of Miles, Huberman, and Saldana, which consists of data reduction, data display, and conclusion drawing. The findings revealed that: (1) the forms of hate speech experienced by students included body shaming (28%), social comparison (22%), negative comments and harsh words (20%), negative talk in group chats (18%), and accusations or false allegations (12%); (2) the emotional conditions associated with these experiences included sadness (18%), hurt (14%), anxiety (12%), anger (10%), discomfort (10%), shame (8%), restlessness (8%), decreased self-confidence (8%), annoyance (6%), and fear (6%), ranging from momentary reactions to more persistent conditions; (3) students responded by remaining silent (25%), seeking support from trusted people (25%), ignoring comments (20%), reducing social media use (20%), and calming themselves (10%); and (4) Guidance and Counseling services at school had not fully addressed the issue of hate speech, indicating the need for more targeted, proactive, and responsive counseling programs.
References
Ahyar, M. K., Saputri, S. Z., & Khoirunnisa, S. (2024). Analisis Peran Emosi Dalam Kasus Pembullyan (Tinjauan Melalui Studi Pustaka). Al Yazidiy: Jurnal Sosial Humaniora Dan Pendidikan, 6(1), 19–27. https://doi.org/10.55606/ay.v6i1.780
Annisa, F. (2023). Ujaran Kebencian terhadap Artis K-POP dalam Opening Caremony FIFA World CUP 2022. Jurnal Komunikasi Global, 12(1), 71–97.
APJII. (2025). Laporan Survei Penetrasi Internet Indonesia 2025. Asosiasi Penyelenggara Jasa Internet Indonesia. https://survei.apjii.or.id/survei
Bhakti, C. P., Safitri, N. E., & Dewi, A. C. (2018). Strategi Layanan Bimbingan dan Konseling untuk Mengurangi Perundungan Siber di Kalangan Remaja. JPK: Jurnal Psikoedukasi Dan Konseling, 2(2). https://doi.org/10.20961/jpk.v2i2.15838
Darapatni, D. A. S. P., & Swandi, N. L. I. D. (2024). Factors Affecting Emotion Regulation in Individuals with Non-Suicidal Self-Injury (NSSI) Behavior: Literature Review. Tabularasa: Jurnal Ilmiah Magister Psikologi, 6(2), 104–114. https://doi.org/10.31289/tabularasa.v6i2.3696
Elsherief, M., Kulkarni, V., Nguyen, D., Wang, W. Y., & Belding, E. (2018). Hate Lingo: A Target-Based Linguistic Analysis of Hate speech in Social Media. International AAAI, 42–51. https://doi.org/10.1609/icwsm.v12i1.15041
Febriansyah, F. I., & Purwinarto, H. S. (2020). Pertanggungjawaban Pidana bagi Pelaku Ujaran Kebencian di Media Sosial. Jurnal Penelitian Hukum: De Jure, 20(10), 177–188. https://doi.org/10.30641/dejure.2020.V20.177-188
Hasibuan, F. K. (2024). Faktor-Faktor yang Mempengaruhi Masalah Mental Emosional pada Remaja: Literature Review. Jurnal Kesehatan Bertuah Indonesia, 1(2), 65–74.
Hidayat, B. D., Surono, A., & Hidayati, M. N. (2021). Ujaran Kebencian pada Media Sosial pada Saat Covid-19 Studi Kasus Putusan No.72/PID.SUS/2020/PT.DPS. Jurnal Magister Ilmu Hukum, 6(2), 23.
Julyta, G., Hastuti, R., & Chandhika, J. (2025). Persepsi Siswa terhadap Hate speech pada Masa Remaja di SMA X. Jurnal Psikologi Remaja, 14(1), 25–40.
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer Publishing Company.
Makateng, D. S., & Mokala, N. T. (2025). Understanding Qualitative Research Methodology: A Systematic Review. E-Journal of Humanities, Arts and Social Sciences (EHASS), 6(3), 327–335. https://doi.org/10.38159/ehass.2025637
Meissya, T. A., Hendrayan, R., & Mulyani, S. (2024). Ujaran Kebencian dalam Kolom Komentar Akun Instagram Gibran Rakabumingraka (Alternatif Model Bahan Ajar Teks Debat). Jurnal Diksatrasia, 8(2), 541–548.
Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). SAGE Publications.
Mohammadi, G., & Vuilleumier, P. (2020). A Multi-Componential Approach to Emotion Recognition and the Effect of Personality. IEEE Transactions on Affective Computing, 1–13. https://doi.org/10.1109/TAFFC.2020.3028109
Nurkholifah, N. D., Syafitri, N. N., Azizah, N., & Hayati, I. R. (2025). Dampak Cyberbullying Terhadap Gangguan Kecemasan Remaja dan Implikasinya dalam Bimbingan dan Konseling. Journal of Innovative and Creativity, 5(2), 6020–6033.
Prasetyo, R. A., Sidarta, D. D., Borman, M. S., & Subekti. (2024). Karakteristik Tindak Ujaran Kebencian Melalui Media Sosial. INNOVATIVE: Journal Of Social Science Research, 4(4), 9013–9025.
Putri, M. A., Supriatna, M., & Nadhirah, N. A. (2022). Upaya Guru Bimbingan dan Konseling Dalam Mencegah Perilaku Cyberbullying Pada Remaja. Jurnal Konseling Gusjigang, 8(2), 141–149. https://doi.org/10.24176/jkg.v8i2.7700
Rifandi, D. A., & Irwansyah. (2021). Perkembangan Media Sosial pada Humas Digital dalam Industri 4.0. Jurnal Simbolika, 7(2), 141–151. https://doi.org/10.31289/simbollika.v7i2.5376
Sa'idah, F. L., Santi, D. E., & Suryanto. (2021). Faktor Produksi Ujaran Kebencian melalui Media Sosial. Jurnal Psikologi Perseptual, 6(1), 1–15.
Siregar, E. M. (2021). Analisis Viktimologi terhadap Body shaming di Media Sosial (Studi Kasus pada Akun Instagram @viavallen). Universitas Islam Riau.
Supriatna, E., & Sari, L. P. (2023). Penguatan Literasi Dan Etika Digital Pada Peserta Didik Dalam Upaya Menanggulangi Hoax Dan Hate speech. Populer: Jurnal Penelitian Mahasiswa, 2(4). https://doi.org/10.58192/populer.v2i4.1313
Waruwu, D. F. M., & Vera, N. (2020). Ujaran Kebencian di Media Sosial (Studi Netnografi di Akun Instagram @prof.tjokhowie). AGUNA: Jurnal Ilmu Komunikasi, 1(1), 55–69.
Widyayanti, N., Arofah, H., & Awali, A. N. A. (2022). Regulasi Emosi dan Perilaku Cyberbullying pada Remaja Awal. Jurnal Spirits, 12(2), 78–85.
Copyright (c) 2026 Tarbita Dwi Fajarienna, Makin Syuhadak
This work is licensed under a Creative Commons Attribution 4.0 International License.
.png)
